PRE ORDER FAQS

What is pre-ordering and how does it work?

A pre-order lets customers secure an item that maybe very popular. Since a lot of our stock can sell out fast, pre-ordering allows you to grab an item before the rush. 

Items that are available for pre-order have always been pre-purchased by She Lives Cruelty Free and are on their way to us from the supplier or distributor.

Any items on pre-order are likely to be our most popular or anticipated products, so these are highly likely to sell fast. Because the stock on pre-order has already been secured and paid for it means there are limited numbers, they may not be around for long!

When will my pre-order arrive?

Items on pre-order will always have an estimated arrival date, although, since we cannot control freight and shipping times, wether abroad or within NZ Customs, there bay be delays with estimated arrival times, however, we will always keep you updated with any changes that may occur. 

If you place an order that includes a pre-ordered item, these will be shipped together. If you don't want to wait, please place a separate order.

Keeping updated

If you wish to know more about pre-ordering or would like to ask us a question, please send us an email to info@shelivescrueltyfree.com.

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